Payment Policy

Payment Policy for Serene

Thank you for choosing to shop with Serene. To ensure a smooth shopping experience, please read our payment policy below, which complies with Google’s guidelines:

Accepted Payment Methods:

  • Apple Pay

  • Google Pay

  • Credit Card (Visa, Mastercard, American Express)

Payment Processing:

  • At checkout, customers will be presented with the above payment options.

  • Customers can select their preferred payment method from the available options.

  • Depending on the chosen payment method, customers may be redirected to a secure payment gateway to complete the transaction.

Security Measures:

  • We prioritize the security of our customers’ payment information.

  • All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure the confidentiality of sensitive data.

  • We do not store credit card information on our servers after the transaction is completed.

Payment Authorization:

  • By placing an order on our website, customers authorize Serene to charge the selected payment method for the total purchase amount, including applicable taxes and shipping fees.

Payment Confirmation:

  • Customers will receive a confirmation email after the successful completion of the payment transaction.

  • This email serves as a receipt and contains details of the purchased items, payment amount, and shipping information.

Order Processing:

  • Orders are processed and shipped once the payment has been successfully received and confirmed.

  • In the event of any payment issues, customers will be promptly notified via email or phone (as provided at checkout).

Payment Disputes and Refunds:

  • If a customer finds discrepancies or issues with their payment, they should contact our customer support team immediately for assistance.

  • Refunds, if applicable, will be processed according to our refund policy.

Payment Currency:

  • All transactions on Serene will be conducted in the currency indicated on the website at the time of purchase.

Updates to the Payment Policy:

  • Serene reserves the right to update or change this payment policy at any time without prior notice.

  • Any changes to the payment policy will take effect immediately upon posting on our website.

  • By continuing a purchase at Serene, customers acknowledge that they have read, understood, and agreed to the terms of this payment policy.

If you have any questions or concerns regarding our payment policy, please feel free to contact our customer support team for further assistance.
Email: info@the-serene.co.uk

Company information

Name of the business: Serene

Company name: Lim Capital LLC

Company Number: 71670123

Business Adress: 30 N Gould St Ste R, Sheridan, WY, 82801, United States

Email: info@the-serene.co.uk

Phone: +1 251 650 5361

Opening hours:
Mon - Fri, 10:00 - 21:00
Saturday, 11:00 - 21:00